
Akeneo Unlock 2025: the future of PIM software
5 mins
Specialty consumer brands live in a world where standing out is everything. The stakes are high, but this year’s NRF (the annual National Retail Federation tradeshow) brought good news: you don’t need to reinvent the wheel to win. This year was all about getting the basics right and making your tech work smarter, not harder. Here’s what you need to know.
Your customers want to feel like you get them, and AI can help you deliver. By analyzing behavior and preferences, AI tools can serve up product recommendations that feel tailor-made. Personalized eCommerce experiences are the kind of touch that turns shoppers into loyal fans. It’s not as complicated as it sounds—just smarter retail technology at work.
If you’re not leveraging social commerce, you’re leaving money on the table. Live shopping events and Instagram storefronts aren’t just trends; they’re how today’s customers discover and buy your products. Specialty consumer products thrive when they’re easy to find and even easier to buy.
Brick-and-mortar isn’t dead—it’s just evolving. Specialty brands are turning physical spaces into experiential playgrounds. Think pop-up events, interactive displays, and curated collections that make customers feel part of something exclusive. Physical retail can complement your online presence and create share-worthy moments.
Convenience is everything, and cashless payments are leading the charge. From mobile wallets to contactless cards, offering seamless payment options is a must. Make it easy for your customers to buy, and they’ll keep coming back.
The specialty consumer market is all about connection and creativity. NRF 2025 reminded us that technology, when used wisely, can amplify both. At O2 Commerce & ZaneRay, we specialize in helping brands like yours harness these trends to grow and thrive. Let’s make your next chapter the best one yet.
NRF 2025 took place at the Jacob K. Javits Convention Center in New York City from January 12-14, 2025. The event brought together nearly 40,000 retail industry stakeholders and 5,000 brands, showcasing the latest trends and innovations in retail. O2 Commerce and ZaneRay were present to connect with industry leaders, share insights, and explore new opportunities for driving eCommerce growth and transformation. Their combined expertise in data-driven solutions and digital commerce empowers brands to optimize their online environments and deliver exceptional customer experiences.
5 mins